Q. I would like to take advantage of the early registration rate, but we are registering online or via fax and paying by check. How does this work?
A. As long as we have received your registration information (electronically or in another manner) by the early registration date, we will honor the lower rate. Simply print out a copy of the form and mail it in with your payment. Contact the registrar if you are unable to send the check within 30 days of your registration. 

Q. What is the cancellation policy?
A. Cancellations made up to seven days before the conference will receive a full refund. For cancellations received less than one week before and up to the day before the conference, a cancellation $50 fee will apply. No refunds are given for cancellations received after the conference has begun.

Q. Can a substitution be made?
A. Substitutions are accepted at any time. The best way to request a substitution is to e-mail. Please be certain to include the conference city, the name of the person registered and the name of the substitute.

Q. I am registering more than 10 people from our organization, but the online form only includes space for 10. What should I do?
A. There are two options. Either complete multiple online registration forms or it may be easier to complete a handwritten registration form and attached a list of all attendees. This can be faxed to 507-645-2474 or mailed to our office.

Q. Is Continuing Legal Education credit available? How many units for each conference?
A. Yes, CLE credit is available. The number of units varies from state to state and from program to program. A complete list is available online.

Q. What type of business entity is Labor Arbitration Institute?
A. Labor Arbitration Institute is a corporation. Our FEIN is 41-1705519.

Q. How should I dress?
A. Large conference rooms can be very chilly or, conversely, overheated. We have limited or no control over the facility’s climate. Because meeting room temperature may vary, we suggest you dress in layers and come prepared for both a cool or warm room.

Q. Where can I eat lunch?
A. Although lunch is "on your own", restaurants are adjacent to all conference venues.

Q. We are a government agency and do not have an agency issued credit card and it takes weeks to get a check cut. Can we send a payment voucher or Purchase Order with the registration form?
A. Yes, we will follow the voucher or PO instructions and request payment.

Q. We registered online and paid by credit card. Will we receive an invoice in the mail?
A. No, the invoice was generated online at checkout.

Q. I am having trouble making a hotel room reservation. The reservation agent cannot locate the group rate. What should I do?
A. It is best to make the reservation. Then, contact Labor Arbitration Institute and we will assist in obtaining the group rate. Note that specific cut-offs for the group rate exist and our room block is on a first-come, first-served basis.

To contact us please use our contact form or call us at 507-663-1220.